Privacy Policy

Welcome to jalwa‑groww.online (“Jalwa Groww,” “we,” “us,” or “our”). We create games, apps, and online experiences that let you play, connect, and compete. Protecting your privacy is a priority, so this notice explains what data we collect, why we collect it, and how you can control it.


1  What counts as personal data?

“Personal Data” is any information that can identify you:

  • Directly – e.g., name, email, phone number.

  • Indirectly – e.g., player ID, IP address, cookie ID, in‑game statistics.


2  Minors

Access for minors is governed by the data‑protection laws in your country of residence. If local rules require parental consent, accounts must be created by—or with the approval of—a parent or guardian.


3  When we collect data & why

Situation Examples of Data Purpose
Account creation / first play Country, install source, auto‑generated Player ID, chosen username Let you start playing, save progress, enable social features
Social or platform log‑ins (Google, Apple, Facebook, Game Center) Third‑party user ID, login token Quick sign‑in, leaderboards, friend invites
Purchases Transaction ID, timestamp, item bought Authenticate purchase, deliver virtual goods (we never store card details)
Gameplay & device use Progress, rewards, play time, device model, IP/MAC, OS Improve game balance, detect fraud/cheats, fix bugs
Cookies & analytics Cookie ID, pages viewed, ad views Remember settings, measure site performance, personalise ads (see Cookie Policy)
Community features Public profile, chat logs, forum posts Keep conversations safe, moderate content
Promos, surveys, contests Username, email, responses Run the event, send rewards, compile stats
Support requests Email, Player ID, device info, messages Diagnose issues, answer questions
Enforcement Player ID, IP, chat history Apply sanctions for cheating or toxic behaviour

4  How long we keep data

We store data only as long as necessary—for example, until you delete your account or for the period required to enforce a suspension. Some logs (e.g., security or purchase records) may be kept longer if law requires.


5  Who sees your data

We share data only with:

  • Technical partners who host servers, send emails, process support tickets, or deliver personalised ads (all bound by strict contracts).

  • Affiliates or successors if our business is re‑organised or sold.

  • Authorities when legally compelled or to protect rights, users, or public safety.

We never sell your personal data.


6  Your rights

Subject to local law, you can:

  • Access / download a copy of your data.

  • Correct inaccurate information.

  • Delete your account (“right to be forgotten”).

  • Restrict or object to certain processing (e.g., personalised ads).

  • Withdraw consent at any time.

To exercise any right, email privacy@jalwa‑groww.online. You can also change ad‑tracking settings on your device (iOS “Limit Ad Tracking”, Android “Opt‑out of Ads Personalisation”).


7  Legal bases for processing

We use your data because:

  1. Contract – to deliver the services you accepted in our Terms & Conditions.

  2. Legitimate interest – to keep games fair, safe, and enjoyable.

  3. Consent – for personalised ads or newsletters (you can withdraw anytime).


8  Security

We apply industry‑standard safeguards (encryption in transit, limited access, regular audits). No system is 100 % secure, but we continually improve our defences.


9  Changes

We may update this policy from time to time. Material changes will be announced in‑game or on our site. Continued use of Jalwa Groww after updates means you accept the revised policy.


10  Contact

Questions? Email privacy@jalwa‑groww.online or write to:

Privacy Officer
Jalwa Groww Online
Uttar Pradesh, India